Supervisor Responsibilities
To ensure a smooth employment experience for both you and your student employees, we offer support in the areas of payroll management, addressing performance issues and more. See below for details.
Training student employees
Thoroughly trained student employees perform their jobs well, become assets to your department and make your job easier. When training students, keep in mind that tasks you find familiar may be new to them. Consider how to break a procedure into explainable steps, as well as how the task fits into the “big picture.”
Orientation
For many students, a college job is their first work experience. What seems obvious to you may not be so to your new student employee. We recommend the following for new employee orientation:
- Let other employees in the department know who the student is and when they will start work.
- Meet briefly with the student on their first day to:
- review job responsibilities.
- explain department layout.
- outline basic office policies and procedures.
- show the locations of fax, photocopier, restroom, etc.
- introduce department staff.
- Create a “workplace guide” or other written resources about the department/college/unit. It should include:
- a description of offices in your building.
- general expectations for students, especially department-specific expectations.
- dress code.
- timesheet procedure.
- commonly used phone numbers.
- other important policies and procedures.
- Offer a group orientation or training session, if you have more than one student in the department.
- Review RISD’s emergency procedures with the student.
Training tips
Here are a few tips for preparing to train a new student employee:
- Identify the best procedure(s) for performing the tasks you will hand off to them.
- Analyze their task: identify steps involved, key points, areas of difficulty.
- Define performance standards to which you will hold them accountable.
- Prepare the workplace for their arrival.
Ten steps of training:
- Explain the task to the student, as well as its purpose and how it fits into the “big picture.”
- Find out what the student already knows about the task.
- Demonstrate the task step by step and identify performance standards for the task. (Sometimes a written procedure is can be helpful.)
- Emphasize any key points.
- Demonstrate the task a second time.
- Ask the student questions about their understanding of the task.
- Allow the student to practice the task.
- Give frequent, specific and accurate feedback on the student’s performance of the task.
- Have the student continue to practice until the task is done according to the standards you’ve communicated to the student.
- Allow the student to do the task independently but encourage further questions. Check their procedure and results periodically, and less frequently as they proceed in the job.
On-the-job responsibilities
Supervision
Part of your role will be to provide on-job supervision, such as:
- ensuring adequate supervision of student work.
- keeping lines of communication between you and the employee open, clear and constructive.
- establishing student work schedules. In doing so, please ensure that your student employee(s):
- do not work during scheduled class times.
- take a half-hour (minimum) unpaid break if working for six or more continuous hours.
Uphold employee rights
Treat students in accordance with their rights, which are the same as those of all RISD employees as defined by applicable state, federal and RISD regulations. You are required to provide a work space that is free from hazards and follow your department's student worker accident procedures if a student incurs an injury while working.
Find resources for employing students with disabilities in the guide below:
FERPA
The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law that protects the privacy of a student’s educational records.
Notice of student rights with respect to education records (FERPA)
Federal Work-Study (FWS): What supervisors need to know
FWS is a federally funded financial aid program that subsidizes wages for eligible students working on-campus positions. When a student’s FWS award is applied to a position in your department, a portion of their wages is paid through federal funds rather than your department's budget.
Each student’s FWS award is a capped dollar amount for the academic year and is set by Student Financial Aid as part of their financial aid package. Once that dollar amount is earned, the student has reached their FWS cap for the year.
What happens when a student’s FWS award runs out?
When a student has $500 or less remaining on their FWS award, Workday sends a notification to the supervisor(s) of any FWS-funded position(s) the student holds. Notifications continue each pay period as the student approaches and reaches their cap.
These notifications are intended to give you advance notice so you can plan ahead for the student's position. Once the student's FWS award is fully earned, one of two things happens:
- The position continues on departmental funding. If your department has budget to cover the student's wages going forward, no action is needed on your part. The wages will automatically shift to your department's cost center, and the student can continue working.
- The position ends. If your department is unable to cover the wages on its own budget, the position needs to be formally ended in Workday
Discuss next steps with the student
Please reach out to our office before communicating with the student about their FWS status or next steps. We can help you:
- confirm whether the student holds other on-campus positions (many students do)
- walk through available options with the student based on their full employment picture, and
- avoid the student receiving unexpected news as a hard stop.
Our goal is to support the student through the transition, whether that means continuing the role on departmental funding, closing out the position, or exploring other options. A quick email or call to our office before the conversation helps us do that well.
End the assignment in Workday (if applicable)
If the position does need to end, the supervisor is responsible for formally ending the position in Workday. A verbal conversation with the student does not close out the appointment. The Workday action is what ensures payroll, time tracking, and reporting all reconcile properly.
When ending the position, use the following:
- Reason: Involuntary > Federal Work Study Award Limit Reached
- Comment: Optional; add only if additional clarification is needed
View step-by-step instructions for ending a position in Workday
Checking a student’s FWS balance
You can reach out to our office at any time to request a student’current FWS award balance. This is especially helpful if you are:
- planning beginning or end-of-semester scheduling
- considering a new hire and want to understand their available FWS funds
- supporting a student who holds multiple on-campus positions
Contact Student Employment with the student's name and ID, and we will provide the current balance.
Students with multiple on-campus positions
Many students hold more than one on-campus job, and the FWS cap applies to their total earnings across all FWS-funded positions, not to any single role. This means that a student's FWS award may be exhausted through a position in another department, even when the role in your department has not yet been affected directly.
When we notify you that a student has reached their FWS cap, the notification reflects the student's overall earnings, not just the hours they've worked for you. If you have questions about the student's full employment picture, please reach out to us.
Payroll
Students must be paid through official RISD student employment, otherwise you risk violating federal law. Learn more about student employee payroll, and how to make sure your student workers get paid correctly in the FAQ below.
It is your responsibility as a supervisor to ensure that students are paid promptly for their work. Any delays or issues should be addressed immediately to avoid impacting the student employee’s financial stability, regardless of the cause of the delay.
To ensure their payroll is processed, student employees must submit their time entries by midnight on Friday of each week. To learn how to approve your employee’s time entries, follow the steps in our job aid below.
What is the difference between how undergraduate and graduate students are paid?
Undergraduate students must be paid hourly, based on time worked and one of four wage levels.
Graduate students may be paid hourly or through a graduate assistantship, which is a fixed stipend over the course of a semester or academic year. Assistantships are not based on hours worked and must be approved and documented in advance.
You are not allowed to pay students through lump sums, cash or side deals. Students must be paid through official RISD student employment.
What are the wage levels for hourly student employees?
RISD has four standardized hourly wage levels for student employees. We use this structure to ensure fair, equitable compensation. If you are unsure what level fits the role you are hiring for, reach out to us at studentemployment@risd.edu.
Can I pay the student myself / give them a one-time payment?
No—paying a student outside of official student employment exposes both you and the student to serious violations including:
- wage and labor law violations
- tax reporting issues
- visa violations (for international students)
- policy violations that could lead to disciplinary action. RISD does not allow side-payments for RISD work.
Students can only be paid through official RISD student employment. That means:
- A job with a written description—every student role needs a clear, written job description tied to a RISD wage level. Would you accept a job without knowing what you’re being hired to do—especially as an artist, designer, or creative professional? Students deserve the same clarity and respect
- A wage that aligns with RISD’s hourly pay levels or an approved graduate assistantship stipend.
- Time worked, hours tracked, and payment processed through payroll.
Why does it matter to pay students correctly?
Paying students correctly protects both them and RISD in many ways including:
- protecting students from unfair or undocumented work.
- protecting supervisors from legal and HR problems.
- protecting RISD from federal audit flags.
What should I do if I forgot to hire a student that has already worked?
Retroactive hires are not ideal, but they are legal. In these circumstances, you still cannot pay them through a one-off cash or lump sum payment. We will work with you to get the student hired and paid correctly.
Is there any way to speed up the hiring and payment process?
We endeavor to move the hiring process as quickly as we can within compliance. I-9s, job setup and accurate time tracking all serve to protect students and the institution.
How do I correctly pay a student?
If you need help paying a student, send us the job details and we will walk you through the hiring process. The student can then log their hours (or sign their graduate assistantship contract) and receive payment.
If you made a mistake, reach out and let us know. We’re here to help and would much rather fix it than find out later during an audit or emergency.
Student employee leaves of absence
If a student employee takes a leave of absence from RISD, their position must be terminated. They are no longer an enrolled student, meaning they are no longer eligible to hold a student employment position. Follow the steps below to end their work assignment in Workday.
Please note that their job cannot be held for them while they are on leave. Once they return, they will need to re-apply for a student employment position.
For more information on student leaves of absence, refer to the leave of absence policy.
Contact Student Employment
Hours
Mon–Fri, 8:30 am–4:30 pm
Contact
20 Washington Place
1st floor
Providence, RI 02903